RESERVATIONS

All Reservations Require a 50% deposit to secure. Deposit is due upon RECEIPT of the Confirmation Email/Txt. Deposit is made via phone at 409-256-0663.
Balance is due after your ride and can be in the form of cash, credit , or gift card .
You will receive an email with specific ARRIVAL TIME and START TIME.
Any reservation may be cancel/rescheduled due to unforeseen events (eg. bad weather, equipment failure).
Walk ups are accepted if there is availability (It's strongly advised to call first).
If there are no early or late reservations, we will not be at the beach during that time. We arrive before the first reservation on the schedule and leave after the last.

Cancellation/Late policy (for regular rides)

Reservations MUST be Cancel or Reschedule the day prior to the ride by 12:00 noon to receive a refund.
The earlier we are notified about changes to your plans the better.
Notice to CANCEL or to RESCHEDULE a reservation must be done by phone ONLY, Please call (409)256-0663.
If you are late the reservation is CANCEL and the deposit is FORFEITED.
If you are running late please notify us immediately! We will let you know if we have room for flexibility that day, No guarantee.

Sunset rides / Photo Shoot are private, after hours, and require a reservation (No walk-ups).
Private sunset / Photo Shoot reservations are made and guaranteed by credit card only.
The price for the private sunset ride / Photo Shoot is fixed. If you decide to shorten the ride, the same fee applies.
A two horse minimum is required to reserve a Private Sunset Ride or Photo Shoot.
Private Sunset rides and Photo Shoots begin approximately one hour before the official sunset time. You will receive an email with your specific start and arrival time depending on the sunset time for that day.
If the preferred date is not available and an alternate date is not possible, a full refund will be issued.
If your ride is cancel due to an unforeseen event (e,g, bad weather, mechanical failure), a full refund will be issued)

You may cancel/reschedule your reservation by phone ONLY. (409) 256-0663
For a full refund, you must cancel your reservation by 12:00 PM the day before your scheduled ride.
If you do not cancel your reservation the day before or fail to arrive before your scheduled time, you will be charged the full amount.
Refunds are credited to the card used for the reservation.

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